Restart the game and wait for the opening panel.
Then press the repair icon and accept the pop-up.
Wait for all files to update and you are good to go.
If the problem persists, do contact our team for help.

There are many possible reasons why a device gets banned.
It’s not only due to hardware issues, some Android versions are so customised that the game simply can’t run correctly.
We prefer to spare our fans from purchasing a game that is not going to run while we try to fix the problem.
We are sorry for this and thank you all for your patience.

Try refreshing the store you are using.
If it is not available, try again in a few hours.
Game stores usually take time to filter all updates across all regions.
If the problem persists, use the form to inform us.
We will try our best to solve it.

Sure! Just go to the game's main menu, tap on the profile icon at the bottom left hand side of the screen and hit "Manage Profile".
From there, type your desired username into the text field, then hit "Save".

If it's a support issue, you should use the form on the right.
We will try to assist you as soon as possible.
You can also contact us through our Twitter and Facebook.